Privacy Policy

01Information we collect

Account information

When you sign in, our identity provider supplies basic account details such as your name, email address, organization, and role. We use these to authenticate you and scope your access.

Project and document content

We store the projects, addresses, documents, and other information you submit in order to provide the Service, including required-document checklists, clearances, findings, and readiness analysis. Uploaded documents are stored as files behind access-controlled storage.

Usage and activity

We record activity needed to operate the Service and maintain an audit trail. For example, events, notifications, and audit-log entries tied to material actions. We may also collect standard technical data such as log and device information.

02How we use information

• To provide, maintain, and secure the Service;
• To generate rule-based readiness, requirements, clearances, and findings;
• To provide AI-assisted analysis and answers, always subject to human review;
• To maintain an audit trail and support governance and tenant isolation;
• To communicate with you, including in-app notifications; and
• To comply with legal obligations and enforce our Terms.

03Automated and AI processing

Some features process your content with automated rule engines and AI models to produce analysis and suggestions. Deterministic results are computed by our own engines. Where a third-party model provider is used, only the content necessary for the request is sent, and AI output is labeled and subject to human review. The Service does not make final permitting decisions.

04How information is shared

We do not sell your personal information. We share information only:

• Within your organization, according to role, so your project content is scoped to your organization;
• With service providers that help us operate the Service (for example, authentication, database and file storage, and model providers), under appropriate obligations;
• For legal reasons, when required by law or to protect rights, safety, and the integrity of the Service; and
• Shared showcase content, which is visible to all authenticated users by design and should not contain private information.

05Data retention

We retain information for as long as needed to provide the Service, maintain audit and governance records, and meet legal obligations.

06Security

We use administrative and technical measures to protect information, including access controls, tenant isolation for real organizations, and access-gated file storage. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

07Your choices and rights

Depending on your location, you may have rights to access, correct, export, or delete personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. You can also stop using the Service at any time.

08International users

The Service may be operated from, and information processed in, jurisdictions that differ from your own. Where we transfer information, we take steps to protect it consistent with this Policy and applicable law.

09Children’s privacy

The Service is not directed to children and is intended for use by adults acting in a professional capacity. We do not knowingly collect personal information from children.

10Changes to this Policy

We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised Policy.

11Contact

Questions or privacy requests may be sent to support@permitcopilot.demo. See also our Terms of Service.